How We Work

Video: How Your Portal already understands 90% of your business, and will tailor for the other 10%

How does this compare to the way you currently do your work?

Upon setup, we get to understand your terms and cycles correctly, tailoring solutions for payroll, invoicing, collections and purchase policy – and thus create an ongoing efficiency for our relationship.

Custom software that schedules tasks provides the first level of efficiency in the transaction. These tasks become actions (tickets) that are traceable, which means nothing is ever lost.

Actions are provided to a specialist who switches from client-to-client, not task-to-task. The specialist is quicker at their core competence than you (99.99% of the time) giving the second level of efficiency to the transaction.

Once actioned by the specialist ‘pod member’ the data automatically updates the relevant accounting software (that you use) leading to further efficiency.

Our ‘pod’ structure gives you the right combination of CFO, accounting manager and transaction specialists so we can achieve company-wide efficiency in our business which we pass on to clients as lower prices.

The Core Efficiency Philosophy

Your chances of success go up when you combine your know-how with ours. It will make your business perform better because each of us has a core competency – ours is business processes – yours could be sales, service, production – but it is probably not back-office.

At the core of every business you have to buy stuff, sell stuff, pay for stuff and pay people. These transactions are a commodity. When you trust us your back-office to us we are able to do it better and cheaper than almost any other realistic alternative. This frees you and your cash up for higher value activities.

Most business administration is the same, however every business has its nuances and ‘ways of doing it’ plus different industry requirements. We adapt to you and not the other way around. Our technology and systems development makes this a reality and not simply ‘marketing gumph’.

Of course we bring the highest level of competency to the job, but that is only second to the fact that our people LOVE and have PASSION for book-keeping and financial administration. We would love to do your your back-office?

Core Values

  • To be a trusted service delivering tangible value to our clients,
  • To acknowledge, at all times, the unique and confidential nature of each client’s business.
  • To work with our clients to grow successful businesses,
  • To maintain an exemplary level of customer service at all times,
  • To continuously improve the way we work with our clients, and exceed their expectations,
  • To avoid business activities that are peripheral and inconsistent with our values and our personal and professional standards,
  • To encourage initiative amongst staff by giving them responsibility and control over their work,
  • To reward staff according to their contribution to the business,
  • To achieve sustained growth by operating with realistic margins,
  • To continually enhance our reputation, and that of our partners, by being open to new and innovative ideas and technology.

Core Strength

What resources a business has or has not got at its disposal is the key determinant of success.  You can add what we call ‘core strength’ in your business through new strategies, people management and technology.

These days resources are cheaper than ever with a great deal being free.  The Internet has enabled many of these possibilities in only the last few years.

As a general rule small business owners remain largely ignorant of how new resources available in HR, IT technology, Procurement, and Globalisation (offshoring) could be applicable in their enterprise.

Your Portal has a senior team with deep understanding of what is useful (and not!).  Plus working as intimately as we do with clients in diverse industries gives us a great perspective and network of real world experience.

Typical resources include IT Alternatives, Team and Talent Alternatives, Offshore/Outsourced Alternatives.  Call (02) 8214 2533

Your chances of success go up when you combine your know-how with ours.  It will make your business perform better because each of us has a core competency – ours is business processes – yours could be sales, service, production – but it is probably not back-office.

Most business administration is the same, however every business has its nuances and ‘ways of doing it’ plus different industry requirements.  We adapt to you and not the other way around.  Our technology and systems development makes this a reality and not simply ‘marketing gumph’.